Privacy
Privacy policy
This policy explains what data we collect, how we use it, and what rights you have regarding your personal data.
1. Data we collect
We collect the data you provide when creating an account, placing an order, or contacting us.
- Name and contact details
- Shipping and billing addresses
- Order details and preferences
- Messages sent to us
2. Purposes and legal basis
We process data to fulfill orders, communicate status updates, and comply with legal obligations. Legal bases include contract performance, consent, and legal requirements.
3. Data sharing
We may share data only with service providers involved in delivery and processing (couriers, payment processors), under confidentiality and security obligations.
4. Retention period
We keep data as long as needed to fulfill the purposes above or as required by law.
5. Cookies
We use cookies to operate the site and improve your experience.
- Strictly necessary cookies
- Analytics cookies (with consent)
- Marketing cookies (with explicit consent)
6. Your rights
You have the right to access, rectify, delete, restrict, object, and request data portability according to applicable law.
7. Contact
For questions about personal data, you can reach us at:
Email: contact@vidluxe.md
Phone: 068591744